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Acceptable Use Policy

Effective starting: June 1, 2019

Overview

 

Our goal at Nubix is to ensure that all of our customers perform their work efficiently and in a collegial, safe environment. The word “Services” refers to all websites owned or operated by Nubix, Inc. and any related websites, sub-domains and pages, as well as any cloud services operated by Nubix.  To achieve that goal we need to keep our Services running smoothly, quickly, and without distraction, which means we (and you, our users) must guard against misuse or abuse our products and services.

 

This Acceptable Use Policy describes what we mean by “misuse” or “abuse”.  This policy also helps us to identify inappropriate use or behavior and react accordingly.  Under this policy, we reserve the right to remove content that is inconsistent with the spirit of the guidelines, even if it’s something that is not forbidden by the letter of the policy. 

 

In this Acceptable Use Policy, the term “content” means: (1) any information, data, text, software, code, scripts, music, sound, photos, graphics, videos, messages, tags, interactive features, or other materials that you post, upload, share, submit, or otherwise provide in any manner to the services and (2) any other materials, content, or data you provide to Nubix or use with the Services

 

Guidelines for Acceptable Use

This section describes the types of activities that are not allowed. Please use your best judgment and refrain from antagonist or abusive activities. Per above, the following  is not a fully inclusive listing of possible violations:

Disruption

  • Compromising the integrity of our systems. This could include probing, scanning, or testing the vulnerability of any system or network that hosts our services.

  • Tampering with, reverse-engineering, or hacking our services, circumventing any security or authentication measures, or attempting to gain unauthorized access to the services, related systems, networks, or data

  • Modifying, disabling, or compromising the integrity or performance of the services or related systems, network or data

  • Deciphering any transmissions to or from the servers running the services

  • Overwhelming or attempting to overwhelm our infrastructure by imposing an unreasonably large load on our systems that consume extraordinary resources (CPUs, memory, disk space, bandwidth, etc.), such as:

    • Using “robots,” “spiders,” “offline readers,” or other automated systems to sends more request messages to our servers than a human could reasonably send in the same period of time by using a normal browser

    • Going far beyond the use parameters for any given service as described in its corresponding documentation

    • Consuming an unreasonable amount of storage for music, videos, pornography, etc., in a way that’s unrelated to the purposes for which the services were designed

Wrongful activities

  • Misrepresentation of yourself, or disguising the origin of any content (including by “spoofing”, “phishing”, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with Atlassian or any third party)

  • Using the services to violate the privacy of others, including publishing or posting other people's private and confidential information without their express permission, or collecting or gathering other people’s personal information (including account names or information) from our services

  • Using our services to stalk, harass, or post direct, specific threats of violence against others

  • Using the Services for any illegal purpose or in violation of any laws (including without limitation data, privacy, and export control laws)

  • Accessing or searching any part of the services by any means other than our publicly supported interfaces (for example, “scraping”)

  • Using meta tags or any other “hidden text” including Atlassian’s or our suppliers’ product names or trademarks 

Inappropriate communications

  • Using the services to generate or send unsolicited communications, advertising, chain letters, or spam

  • Soliciting our users for commercial purposes, unless expressly permitted by Atlassian

  • Disparaging Atlassian or our partners, vendors, or affiliates

  • Promoting or advertising products or services other than your own without appropriate authorization

Inappropriate content

Posting, uploading, sharing, submitting, or otherwise providing content that:

  • Infringes Nubix’s or a third party’s intellectual property or other rights, including any copyright, trademark, patent, trade secret, moral rights, privacy rights of publicity, or any other intellectual property right or proprietary or contractual right

  • You don’t have the right to submit

  • Is deceptive, fraudulent, illegal, obscene, defamatory, libelous, threatening, harmful to minors, pornographic (including child pornography, which will be removed and reported to law enforcement, including the National Center for Missing and Exploited Children), indecent, harassing, hateful

  • Encourages illegal or tortious conduct or that is otherwise inappropriate

  • Attacks others based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or medical condition

  • Contains viruses, bots, worms, scripting exploits, or other similar materials

  • Is intended to be inflammatory

  • Could otherwise cause damage to Nubixor any third party

Hard and Soft Limits on Services

From time to time, in order to ensure a smooth running Services for all users, Nubix may elect to suspend Services, kill processes, or otherwise limit the resources available to specific accounts.  These operational limits may be enacted based on violations of the Acceptable Use Policy or other exigent circumstances identified by our operational monitoring that require Nubix to react. For example, Nubix may identify and elect to kill runaway processes  Nubix will endeavor to notify affected customers prior to making Service modifications, but this may not always be possible.  

 

As of the effective date of this policy there are no hard limits on usage.  Soft limits are solely at the discretion of Nubix and for the purpose of maintaining smooth, responsive operations for all users. 

Remedies

Under this policy, we reserve the right to remove content that is inconsistent with the spirit of the guidelines, even if it’s something that is not forbidden by the letter of the policy.  Without affecting any other remedies available to us, Nubix may permanently or temporarily terminate or suspend a user’s account or access to the services without notice or liability if Nubix (in its sole discretion) determines that a user has violated this Acceptable Use Policy.